Return Policy

1. Eligibility for Returns:

  • Coins and collectibles must be in their original, unopened packaging and in the same condition as received to be eligible for a return.
  • Returns must be initiated within 14 days of delivery.

2. Non-Returnable Items:

  • Customized or personalized coins are non-returnable.
  • Items purchased during clearance or special promotions are non-returnable.

3. Return Process:

  • To initiate a return, contact our support team with your order number and reason for the return.
  • We will provide instructions on how to return the item.

4. Refunds:

  • Once we receive and inspect the returned item, a refund will be issued to your original payment method within 5-7 business days.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

5. Exchanges:

  • Exchanges are accepted for defective or damaged items. Please contact us within 14 days of receiving the item for an exchange.

6. Contact Information: